LearningField is new. Any change to a new resource requires training, support and close management. This applies whether you are adopting a new text, or adapting to the LearningField platform where you have a choice of texts. We are committed to supporting the management of change in schools, working very closely with teachers and other key staff. We wanted to share today some of things we are doing to help manage this change.
Each teacher might feel differently about the change to LearningField and also have different preferences in the way they go about learning a new system. We recognise this by training and supporting teachers in a number of ways, so that teachers can feel confident in using LearningField and to clearly know where they can find support when they need it.
Over Term 4, we have completed face-to-face teacher training in every school adopting LearningField for 2014, in NSW and Victoria. That’s more than a thousand teachers trained in small group sessions, often over many sessions a day to accommodate the scarce free periods for teachers. For us, this is key to having teachers both familiarise and feel good about their new resource and to know where to go when queries pop up. We will return for more training at the school’s request in Term 1.
These training experiences have come in all shapes and sizes. We have been there as teachers unwrap their school iPads for the first time, step through the set up and then are trained in LearningField. Other schools have been using e-texts for years and barely break a sweat in training on our web portal and reader app. Within any session, there is often a wide range of ability and familiarity with technology so the quick learners help others in these classes. We have appreciated the ability to be there and train teachers and for us to learn and improve the process.
We usually follow up these group training sessions with drop in clinics: a space where teachers can have their questions answered individually. Teachers may have extra questions after spending some time using LearningField, or want to be guided again in using the LearningField functions.
Teachers also need to know where to get LearningField support. We are continually enhancing our online support area (http://support.learningfield.com.au) which answers all typical queries with FAQs, user guides and explanatory videos. We also know that much of this support will be provided by people within the school such as the IT helpdesk, the e-learning team or a faculty champion and we are working closely to support those key staff who teachers are most likely to turn to for queries.
We look forward to Term 1 2014 and will report on progress then. Have a nice Christmas.